Insperix Consulting Ltd
Business Coaches
Insperix Consulting Ltd
64 Churchill Rd, Slough
# Insperix Consulting Ltd
Insperix Consulting Ltd is a specialist software and consultancy firm based in Slough that enhances telephony systems for contact centres and businesses utilising 3CX and Yeastar PBX platforms. The company develops and integrates computer telephony integration (CTI) solutions that extend the capabilities of these phone systems beyond their standard functionality.
The firm serves contact centres, call centres, and enterprises requiring advanced call handling, compliance, and reporting capabilities. Their client base includes Fortune 500 companies, government bodies like the Northern Ireland Civil Service, and international organisations such as Vision Service Plan (USA).
Insperix stands out through their deep expertise in SIP/VoIP telephony and their partnership approach to solving complex telecommunications challenges. Rather than offering generic solutions, they develop tailored integrations featuring skills-based routing, PCI DSS compliance tools for secure data handling, and sophisticated reporting via their flexible wallboard platform. Their CTI Server enables custom screen-pop applications, call-flow automation, IVR functionality, and CRM integration through dedicated plugins.
The company distinguishes itself through rapid implementation—clients report ROI within months rather than years—combined with developer-friendly APIs in .NET and XML. Testimonials emphasise their superior service and genuine partnership mentality compared to competitor vendors. Their comprehensive product suite, from outbound campaign managers to intelligent call routing systems (PER™), addresses the full spectrum of contact centre operational needs.
Insperix Consulting Ltd is a specialist software and consultancy firm based in Slough that enhances telephony systems for contact centres and businesses utilising 3CX and Yeastar PBX platforms. The company develops and integrates computer telephony integration (CTI) solutions that extend the capabilities of these phone systems beyond their standard functionality.
The firm serves contact centres, call centres, and enterprises requiring advanced call handling, compliance, and reporting capabilities. Their client base includes Fortune 500 companies, government bodies like the Northern Ireland Civil Service, and international organisations such as Vision Service Plan (USA).
Insperix stands out through their deep expertise in SIP/VoIP telephony and their partnership approach to solving complex telecommunications challenges. Rather than offering generic solutions, they develop tailored integrations featuring skills-based routing, PCI DSS compliance tools for secure data handling, and sophisticated reporting via their flexible wallboard platform. Their CTI Server enables custom screen-pop applications, call-flow automation, IVR functionality, and CRM integration through dedicated plugins.
The company distinguishes itself through rapid implementation—clients report ROI within months rather than years—combined with developer-friendly APIs in .NET and XML. Testimonials emphasise their superior service and genuine partnership mentality compared to competitor vendors. Their comprehensive product suite, from outbound campaign managers to intelligent call routing systems (PER™), addresses the full spectrum of contact centre operational needs.
Services offered
CTI Server installation for 3CX and YeastarPCI DSS compliance implementationSkills-based call routingIVR outbound campaign managementCRM integration and plugin developmentFlexible wallboard reporting setupIT consultancy and software integrationContact centre virtualisation solutions