# RAPHAEL GLOBAL LTD

Raphael Global is a Salford-based business consulting and software firm specialising in constituent relationship management (CRM) solutions and enterprise software implementation. They serve primarily non-profit organisations, charities, educational institutions and public sector bodies that require sophisticated donor and stakeholder management capabilities.

The firm provides a comprehensive suite of services spanning strategy through to execution. Their consulting arm helps organisations define requirements and optimise processes, whilst their technical expertise covers CRM system deployment, customisation and integration. They recognise that implementing new systems creates organisational change, so they embed training and change management support throughout projects to ensure adoption and realise intended benefits.

What distinguishes Raphael Global is their deep understanding of the not-for-profit sector combined with practical implementation experience. Rather than offering generic software solutions, they tailor systems to match sector-specific workflows, from prospect research and fundraising pipelines to complex reporting requirements and budget forecasting. Their risk management software demonstrates a commitment to helping organisations navigate governance and compliance challenges effectively.

They take accountability for outcomes, moving beyond pure software provision to encompass project governance, business process redesign and staff capability building. This holistic approach—combining consulting, technology and change leadership—positions them as trusted advisors rather than vendors, particularly valuable when organisations undertake transformational programmes with limited internal IT resources.