WHAM Hospitality Recruitment/WHAM Hospitality Consultancy
Business Coaches
WHAM Hospitality Recruitment/WHAM Hospitality Consultancy
Rise, Newcastle upon Tyne
# WHAM Hospitality Group
WHAM Hospitality Group operates as a dual-purpose organisation serving the hospitality sector across Newcastle upon Tyne and beyond. Comprising WHAM Hospitality Consultancy and WHAM Hospitality Recruitment, the business addresses two critical needs within the pub, bar and restaurant industry.
The consultancy division leverages 25+ years of sector expertise to deliver business transformation for independent and multi-site operators. They focus on operational excellence, strategic planning and team performance—moving beyond generic advice to provide tangible, measurable improvements in how venues run. Their approach centres on three pillars: smarter operations, sharper strategy and standout teams.
The recruitment arm tackles the perennial challenge of hospitality staffing through The Jobs Board, a dedicated vacancy platform connecting venues with suitable candidates. This two-pronged offering is distinctive because it combines specialist knowledge of what makes hospitality businesses thrive with the practical ability to source and place talented individuals.
What sets WHAM apart is the integration of these services. Rather than outsourcing recruitment to generalists or consultancy to business coaches with limited sector knowledge, clients access consultants who understand hospitality's unique pressures and recruiters embedded in that same expert ecosystem. The leadership, including Mark Wright, actively builds credibility through podcast appearances and social engagement, positioning WHAM as thought leaders rather than transactional service providers.
This combination addresses both the strategic and tactical challenges hospitality businesses face simultaneously.
WHAM Hospitality Group operates as a dual-purpose organisation serving the hospitality sector across Newcastle upon Tyne and beyond. Comprising WHAM Hospitality Consultancy and WHAM Hospitality Recruitment, the business addresses two critical needs within the pub, bar and restaurant industry.
The consultancy division leverages 25+ years of sector expertise to deliver business transformation for independent and multi-site operators. They focus on operational excellence, strategic planning and team performance—moving beyond generic advice to provide tangible, measurable improvements in how venues run. Their approach centres on three pillars: smarter operations, sharper strategy and standout teams.
The recruitment arm tackles the perennial challenge of hospitality staffing through The Jobs Board, a dedicated vacancy platform connecting venues with suitable candidates. This two-pronged offering is distinctive because it combines specialist knowledge of what makes hospitality businesses thrive with the practical ability to source and place talented individuals.
What sets WHAM apart is the integration of these services. Rather than outsourcing recruitment to generalists or consultancy to business coaches with limited sector knowledge, clients access consultants who understand hospitality's unique pressures and recruiters embedded in that same expert ecosystem. The leadership, including Mark Wright, actively builds credibility through podcast appearances and social engagement, positioning WHAM as thought leaders rather than transactional service providers.
This combination addresses both the strategic and tactical challenges hospitality businesses face simultaneously.
Services offered
Business consultancyOperational auditsStrategic planningTeam developmentHospitality recruitmentStaff placementVacancy advertisingIndustry mentoring