Caribbean Hotel Services
Business Coaches
Caribbean Hotel Services
27 Campden Hill Square, London
# Caribbean Hotel Services
Caribbean Hotel Services is a London-based consultancy specialising in supporting hotel and hospitality businesses across the Caribbean region. Drawing on extensive operational experience managing resorts in Jamaica, St. Lucia and Antigua, the company offers a comprehensive suite of advisory and consultancy services tailored to the unique challenges of Caribbean hospitality.
The business primarily serves hotel owners, investors and operators throughout the Caribbean who need expertise in recruitment, staff development, market access and revenue optimisation. They bridge the gap between Caribbean properties and UK tour operators, leveraging their UK base to maintain strong relationships with major travel companies.
What distinguishes Caribbean Hotel Services is their dual-market positioning. They combine on-the-ground Caribbean operational knowledge with established UK connections, enabling them to improve hotel visibility to tour operators and travel agents. This is particularly valuable for recruitment—they facilitate introductions to specialist recruitment firms for management talent—and for training, providing product knowledge sessions to UK call centre staff handling reservations.
Their channel management expertise is notably comprehensive, encompassing online travel agency management, booking engine integration, payment gateways, reputation management and Global Distribution System access to approximately 100,000 retail travel agents. This technical sophistication, combined with strategic business advisory services and even relocation logistics between the UK, Europe and Caribbean, makes them a multi-faceted partner rather than a single-service provider. The company essentially functions as an extension of Caribbean hospitality businesses within the UK market whilst providing operational support back home.
Caribbean Hotel Services is a London-based consultancy specialising in supporting hotel and hospitality businesses across the Caribbean region. Drawing on extensive operational experience managing resorts in Jamaica, St. Lucia and Antigua, the company offers a comprehensive suite of advisory and consultancy services tailored to the unique challenges of Caribbean hospitality.
The business primarily serves hotel owners, investors and operators throughout the Caribbean who need expertise in recruitment, staff development, market access and revenue optimisation. They bridge the gap between Caribbean properties and UK tour operators, leveraging their UK base to maintain strong relationships with major travel companies.
What distinguishes Caribbean Hotel Services is their dual-market positioning. They combine on-the-ground Caribbean operational knowledge with established UK connections, enabling them to improve hotel visibility to tour operators and travel agents. This is particularly valuable for recruitment—they facilitate introductions to specialist recruitment firms for management talent—and for training, providing product knowledge sessions to UK call centre staff handling reservations.
Their channel management expertise is notably comprehensive, encompassing online travel agency management, booking engine integration, payment gateways, reputation management and Global Distribution System access to approximately 100,000 retail travel agents. This technical sophistication, combined with strategic business advisory services and even relocation logistics between the UK, Europe and Caribbean, makes them a multi-faceted partner rather than a single-service provider. The company essentially functions as an extension of Caribbean hospitality businesses within the UK market whilst providing operational support back home.
Services offered
Recruitment and talent sourcingTraining and internshipsUK tour operator trainingChannel management and OTA optimisationStrategic business adviceRelocation and shipping servicesWebsite developmentPayment gateway and booking engine solutions