The Social Return Co
Business Coaches
The Social Return Co
28 Edlingham Rd, Durham
# The Social Return Co
The Social Return Co is a Durham-based consultancy specialising in benefits management across portfolios, programmes and projects. They work with organisations to identify, plan, measure and realise the value their initiatives create—moving beyond traditional project delivery metrics to capture soft benefits that matter most to stakeholders.
The firm serves project managers, programme leaders, portfolio directors and organisational sponsors who recognise that projects don't deliver benefits automatically. Their expertise lies in helping teams understand what genuinely matters to their organisation, then systematically proving whether projects are delivering it. This includes retrofitting benefits management to existing initiatives that weren't originally planned with value realisation in mind.
What sets The Social Return Co apart is their deep engagement with BS20200:2, the British Standard for benefits management. Rather than offering generic project management advice, they provide specialist guidance on applying this standard rigorously across enterprise portfolios. Their thought leadership appears regularly in PM World Journal, covering advanced topics like quantifying soft benefits, managing benefits through programmes' lifecycles, and prioritising investments based on actual returns.
The firm also addresses the psychological barriers project managers face when adopting benefits management—what they identify as the "control freak" resistance to accountability beyond project closure. This nuanced understanding of both the technical and behavioural aspects of benefits realisation distinguishes their consultancy in a crowded project management marketplace.
The Social Return Co is a Durham-based consultancy specialising in benefits management across portfolios, programmes and projects. They work with organisations to identify, plan, measure and realise the value their initiatives create—moving beyond traditional project delivery metrics to capture soft benefits that matter most to stakeholders.
The firm serves project managers, programme leaders, portfolio directors and organisational sponsors who recognise that projects don't deliver benefits automatically. Their expertise lies in helping teams understand what genuinely matters to their organisation, then systematically proving whether projects are delivering it. This includes retrofitting benefits management to existing initiatives that weren't originally planned with value realisation in mind.
What sets The Social Return Co apart is their deep engagement with BS20200:2, the British Standard for benefits management. Rather than offering generic project management advice, they provide specialist guidance on applying this standard rigorously across enterprise portfolios. Their thought leadership appears regularly in PM World Journal, covering advanced topics like quantifying soft benefits, managing benefits through programmes' lifecycles, and prioritising investments based on actual returns.
The firm also addresses the psychological barriers project managers face when adopting benefits management—what they identify as the "control freak" resistance to accountability beyond project closure. This nuanced understanding of both the technical and behavioural aspects of benefits realisation distinguishes their consultancy in a crowded project management marketplace.
Services offered
benefits management strategyportfolio prioritisationsoft benefits quantificationBS20200 implementationbenefits realisation planningstakeholder engagement for value identificationsustainability benefits measurementpost-project benefits retrofitting