# Rescue-TEK Business Description

Rescue-TEK, run by Graham Mansfield from Barnsley, offers practical solutions to electrical safety and IT problems for businesses, tradespeople and individuals. The business specialises in PAT (Portable Appliance Testing) inspection and certification, providing tailored risk assessments to determine what equipment needs testing and how frequently. This is particularly valuable for sub-contractors and self-employed workers who must comply with health and safety regulations.

Beyond electrical safety, Graham provides hands-on IT support—repairing malfunctioning gadgets or teaching clients to troubleshoot issues independently. His approach is pragmatic: understand the actual problem before proposing a solution.

What sets Rescue-TEK apart is Graham's extensive background in heavy mechanical engineering, business administration and workplace compliance, combined with his current role as volunteer IT coordinator for Barnsley U3A. This means he understands real business challenges rather than offering generic advice. He works flexibly from home, offering early morning and late-day appointments to suit sub-contractors' schedules, and provides out-of-hours support when needed.

The business serves small businesses, self-employed tradespeople, portable equipment users, and older adults seeking to stay digitally confident. Graham's approachable style—encouraging clients to message first rather than call—and his commitment to explaining solutions rather than creating dependency distinguishes him from typical IT repair shops.