EAP Online
Business Coaches
EAP Online
2 Cheetham Hill Rd, Manchester
# EAP Online
EAP Online, based in Manchester, is the UK's leading Employee Assistance Programme (EAP) provider, serving over 88,000 organisations and 12.5 million employees across the UK and Ireland. They specialise in delivering comprehensive mental health and wellbeing support designed specifically for businesses struggling to manage employee psychological safety without dedicated HR resources.
The company provides 24/7, 365-day access to qualified counsellors, enabling quick intervention and preventative mental health support that directly reduces absenteeism, staff turnover and legal exposure. Their approach combines therapeutic services with practical business solutions, including dedicated relationship managers, utilisation reporting, and occupational health assessments.
What distinguishes EAP Online is their proven impact. Clients experience an average 10x return on investment, with measurable outcomes including 84% reduction in depression and anxiety, 25% reduction in absenteeism, and a 29% higher return-to-work rate following therapy. Their 98% year-on-year retention rate reflects genuine client satisfaction rather than marketing rhetoric.
Rather than generic wellbeing platitudes, EAP Online focuses on tangible business outcomes—protecting organisations from reputational damage, employment claims and productivity loss whilst creating psychologically safer workplaces. Their transparent reporting and expert consultation help SME owners and larger enterprises stay compliant with employment law whilst demonstrating genuine care for staff wellbeing. They've built their reputation serving tens of thousands of organisations, making mental health support accessible and commercially viable.
EAP Online, based in Manchester, is the UK's leading Employee Assistance Programme (EAP) provider, serving over 88,000 organisations and 12.5 million employees across the UK and Ireland. They specialise in delivering comprehensive mental health and wellbeing support designed specifically for businesses struggling to manage employee psychological safety without dedicated HR resources.
The company provides 24/7, 365-day access to qualified counsellors, enabling quick intervention and preventative mental health support that directly reduces absenteeism, staff turnover and legal exposure. Their approach combines therapeutic services with practical business solutions, including dedicated relationship managers, utilisation reporting, and occupational health assessments.
What distinguishes EAP Online is their proven impact. Clients experience an average 10x return on investment, with measurable outcomes including 84% reduction in depression and anxiety, 25% reduction in absenteeism, and a 29% higher return-to-work rate following therapy. Their 98% year-on-year retention rate reflects genuine client satisfaction rather than marketing rhetoric.
Rather than generic wellbeing platitudes, EAP Online focuses on tangible business outcomes—protecting organisations from reputational damage, employment claims and productivity loss whilst creating psychologically safer workplaces. Their transparent reporting and expert consultation help SME owners and larger enterprises stay compliant with employment law whilst demonstrating genuine care for staff wellbeing. They've built their reputation serving tens of thousands of organisations, making mental health support accessible and commercially viable.
Services offered
24/7 counselling supportoccupational health assessmentsmental health intervention servicespreventative wellbeing programmesdedicated relationship managementMI reporting and utilisation analyticsstaff mental health trainingcrisis support services