Mike Smith Consultancy
Business Coaches
Mike Smith Consultancy
77 Granville Park, London
# Mike Smith Consultancy
Mike Smith Consultancy provides strategic advisory services to organisations across the retail, travel and transport sectors. Based in London, the firm specialises in supporting rail operators, transport authorities and hospitality businesses seeking to enhance their commercial performance and customer offerings.
The consultancy serves public and private sector clients ranging from established transport operators to ambitious start-ups. Mike Smith's background as a commercial director in retail and travel gives him direct operational experience in the sectors he advises, enabling him to translate strategic recommendations into practical, implementable solutions.
What distinguishes Mike Smith Consultancy is the depth of hands-on experience behind its advisory work. Rather than theoretical consulting, Mike has successfully navigated management buy-outs, launched award-winning ventures and managed significant organisational transformations. This track record spans multiple countries including France, Belgium, Switzerland, Ireland and the Netherlands, providing international perspective alongside domestic expertise.
The firm's service portfolio is tightly focused on areas where Mike possesses genuine expertise: rail industry transformation, customer experience strategy, integrated transport development, and accessibility initiatives. The consultancy also brings particular strength in rail catering innovation and retail concept development—niche specialisms where deep sector knowledge creates competitive advantage. Additionally, Mike supports business founders through funding strategy and investment structuring, leveraging relationships built through previous entrepreneurial ventures.
This combination of sector specificity, international exposure and proven commercial results positions the consultancy as a specialist partner rather than a generalist advisory firm.
Mike Smith Consultancy provides strategic advisory services to organisations across the retail, travel and transport sectors. Based in London, the firm specialises in supporting rail operators, transport authorities and hospitality businesses seeking to enhance their commercial performance and customer offerings.
The consultancy serves public and private sector clients ranging from established transport operators to ambitious start-ups. Mike Smith's background as a commercial director in retail and travel gives him direct operational experience in the sectors he advises, enabling him to translate strategic recommendations into practical, implementable solutions.
What distinguishes Mike Smith Consultancy is the depth of hands-on experience behind its advisory work. Rather than theoretical consulting, Mike has successfully navigated management buy-outs, launched award-winning ventures and managed significant organisational transformations. This track record spans multiple countries including France, Belgium, Switzerland, Ireland and the Netherlands, providing international perspective alongside domestic expertise.
The firm's service portfolio is tightly focused on areas where Mike possesses genuine expertise: rail industry transformation, customer experience strategy, integrated transport development, and accessibility initiatives. The consultancy also brings particular strength in rail catering innovation and retail concept development—niche specialisms where deep sector knowledge creates competitive advantage. Additionally, Mike supports business founders through funding strategy and investment structuring, leveraging relationships built through previous entrepreneurial ventures.
This combination of sector specificity, international exposure and proven commercial results positions the consultancy as a specialist partner rather than a generalist advisory firm.
Services offered
Rail industry supportCustomer experience strategy developmentIntegrated transport planningInclusivity and accessibility initiativesRail catering transformationRetail concept developmentBusiness start-up fundingChange management and leadership