Solid Air Consultancy Ltd.
Business Coaches
Solid Air Consultancy Ltd.
41 Beech Hall Rd, London
# Solid Air Consultancy Ltd.
Solid Air Consultancy is an independent service management training and consultancy firm based in London, specialising in ITIL® best practice adoption and organisational capability development. Founded in 2004 by Nigel Mear, a service management professional with over 30 years' industry experience, the company works exclusively with organisations seeking to embed service management excellence and drive sustainable performance improvements.
The firm serves service management teams and organisations at all levels, from those beginning their ITIL® journey through to advanced practitioners pursuing Master certification. They work with businesses undergoing service improvement initiatives, organisational restructures, or cultural transformation programmes requiring structured service management frameworks.
What distinguishes Solid Air is their collaborative, context-aware approach. Rather than applying generic solutions, they invest time understanding each client's unique circumstances and challenges. Their philosophy centres on accelerating internal capability development, empowering key staff to own and drive improvements independently rather than creating dependency on external consultants. With a 20-year track record, they've built trust through delivering tangible outcomes and honest counsel—they'll candidly advise when they cannot help.
Their positioning as a specialist, independent provider—deliberately remaining small and focused—reflects commitment to quality over scale. They combine accredited expertise with practical, real-world implementation experience, offering an unusually balanced blend of theoretical rigour and pragmatic application suited to organisations serious about sustainable service management adoption and cultural change.
Solid Air Consultancy is an independent service management training and consultancy firm based in London, specialising in ITIL® best practice adoption and organisational capability development. Founded in 2004 by Nigel Mear, a service management professional with over 30 years' industry experience, the company works exclusively with organisations seeking to embed service management excellence and drive sustainable performance improvements.
The firm serves service management teams and organisations at all levels, from those beginning their ITIL® journey through to advanced practitioners pursuing Master certification. They work with businesses undergoing service improvement initiatives, organisational restructures, or cultural transformation programmes requiring structured service management frameworks.
What distinguishes Solid Air is their collaborative, context-aware approach. Rather than applying generic solutions, they invest time understanding each client's unique circumstances and challenges. Their philosophy centres on accelerating internal capability development, empowering key staff to own and drive improvements independently rather than creating dependency on external consultants. With a 20-year track record, they've built trust through delivering tangible outcomes and honest counsel—they'll candidly advise when they cannot help.
Their positioning as a specialist, independent provider—deliberately remaining small and focused—reflects commitment to quality over scale. They combine accredited expertise with practical, real-world implementation experience, offering an unusually balanced blend of theoretical rigour and pragmatic application suited to organisations serious about sustainable service management adoption and cultural change.
Services offered
ITIL® accredited training and certificationTailored onsite workshopsVirtual online training deliverySelf-paced eLearning packagesService management awareness workshopsIntegrated coaching and mentoring programmesPractical implementation supportOrganisational change management support