# Redwood Consulting & Training

Redwood Consulting & Training is a business improvement firm led by Steve Bateson (M Eng & Man, MIBC) that helps organisations achieve operational excellence through specialist training, facilitation and consultancy support. Based in the 01903 area, they work with businesses seeking to enhance performance and embed sustainable improvement practices.

The firm serves mid-sized organisations across various sectors looking to strengthen their operational capabilities and management practices. Their client base includes businesses pursuing quality certifications, operational efficiency gains and workforce development objectives.

What distinguishes Redwood is their focus on practical, people-centred improvement. Rather than imposing generic solutions, they recognise that achieving excellence requires genuine engagement and commitment from staff at all levels. Their approach balances rigorous methodology with realistic implementation, ensuring recommendations translate into lasting organisational change.

Their service portfolio spans quality management systems (particularly ISO 9001), lean manufacturing principles, business planning and performance management. They also specialise in helping organisations achieve Investors in People status and developing management capability through targeted training programmes.

Redwood's commitment to professionalism, integrity and confidentiality underpins all client relationships. They position themselves as genuinely invested partners in their clients' success, delivering expert guidance with efficiency and exemplary standards. This makes them particularly valuable for organisations serious about measurable improvement rather than superficial compliance.